I can't save or download my Crello design!



  • Emma

    Hi Stephanie! 


    We have checked your account and seems like all the projects can be downloaded just fine.

    If you still have this issue, please contact us via the "Help Center" tab of your account and we will be there to help. Thanks!

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  • stefani brown

    I have been having that issue on and off randomly for about a year now. It's very aggravating working on something for hours just it will not download. I pay for extra's monthly so it ticks me off more. it usually fixes in a course of a few days but it's still unacceptable for happening so often in the first place. I've been considering cancelling my account because of it. 

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