What is the difference between Crello new plans?
Crello's Basic Plan is still available, which includes about 6,000 free templates for all the formats. With a Basic Plan, you also have a complete set of tools for template editing.
We added a new Advanced Plan which includes even more tools for creating designs - about 12,000 premium templates, images, design elements (previously available for $0.99, and now available for free). Users with an Advanced Plan can upload more of their own files and fonts.
Not much has changed in the Pro Plan. This plan is perfect for users who need to work more with animated posts and videos. All the new features that we offer to Advanced subscribers is now available for Pro users. This includes free images, design elements, premium templates, etc. In addition, we made it possible for users to upload their own videos and have 10 images per month from the Depositphotos database for free (previously the cost was $0.99).
When are Crello plans activated?
On April 2nd at 2PM(GMT/Greenwich Mean Time) new plans will be available.
What will happen to my current Pro Plan?
Your Pro Plan will remain the same. Additionally, you will get all the features described above. Enjoy!
What new features will be added?
Pro subscribers will be able to upload their own videos.
In the future, we are going to expand the functionality of our platform so both Advanced and Pro users can have access to these new features without any restrictions.
Why are you introducing new plans?
We want to provide our users with the top quality templates, improved services, and new features.
To create designs we work with a few design studios and also have an in-house design team. Each month, our designers and studio designers create about 700 new design templates. This work is supervised by an art director. We intentionally create high-quality templates which usually have a high price. And we are eager to continue doing it. We plan to develop our collaboration with design studios and provide our users with top templates for all business sectors and all video, online advertising and print formats. Please consider it as an actual promise to add even more templates every month.
Since our users get access to a literally an unlimited number of templates, we believe that our effort is well worth asking for such a small fee.
Can I cancel my subscription at any time?
Yes, you can cancel it without any obligation. To cancel the automatic renewal subscription, go to Account Settings / Billing and click on the Cancel Subscription button.
What will happen to my projects if I use the Basic Plan?
Some of the current templates will become premium starting from April 2nd. If your projects are based on one of these templates, after April 2nd you can download them without restrictions. They’ll remain in your folder with other projects. However, you won’t be able to edit them in the future. In order to edit them, you’ll need to subscribe to the Advanced Plan.
We understand that this may cause some inconvenience for those who got used to working with Crello for free. We are still trying to be as open as possible and help users create their designs easily. Therefore, in April we launch a referral program (Friends Program) which will allow you to share links to Crello with your friends and receive a reward for this. This reward can be used to pay for the Crello subscription. Sharing is caring. We’ll talk more about our referral program in late March or early April.
What do free downloads mean? Can they accumulate?
Free downloads allow users with the Basic Plan download premium images for free. However, usually, their cost is $0.99 per image. Crello gives you the opportunity to find and use any of the 60 million Depositphotos paid images. We offer 5 free downloads for the Advanced Plan and 10 free downloads for the Pro Plan. Crello will pay for using them. If you haven’t used images in the current month, unused images are transferred to the next month. If you have already used 10 images this month and require some other premium images for your design, you’ll need to pay $0.99.