Starting August 2020 there is a value-added tax applied on top of the subscription price for our European clients. Typically the VAT amount differs from 15% to 20% depending on your country of permanent residence (the only exception is Switzerland due to its non-EU member status). This table represents the actual VAT rates applied to digital goods such as Crello subscription by EU country:
My credit card issuing bank is registered outside the EU, but the VAT tax is applied to my purchase. Why?
Exception for telecommunications, broadcasting and electronic services
VAT on telecommunications, broadcasting and electronic services is charged in the country where you live (the country where you are established, have your permanent address or usually live), and not in the country from where you purchase the service. These rules apply to services purchased both within and from outside the EU.
Source: VAT-Value Added Tax
Will I be charged VAT tax if I decide to pay with PayPal?
Yes, there will be a VAT tax added at PayPal checkout page:
How do I receive a VAT invoice?
You can download your invoice in the "Billing" tab of the account-click "Print invoice" to save it as a PDF document.
To update your billing information, go to the "Billing" tab and click "Update info" -you can edit the customer name, email, billing address, and the website.
Then click "Apply and save" to download the invoice with the updated info.
The seller info can also be found on the invoice: